Beyond Boundaries: Elevating Software Development with Staff Augmentation

In an ever-evolving landscape where technology reshapes boundaries daily, how can companies in the U.S. not just adapt but thrive? The answer lies in a strategic embrace of staff augmentation—an approach that melds talent with innovation, pushing the frontiers of competitiveness and growth.
Alexis Santacruz
CEO OpenWorks

By centering these ten strategies, companies can confidently navigate the complexities of staff augmentation, securing a position as leaders in the software development landscape. As we embrace these shifts, we open doors to unprecedented innovation, growth, and leadership.

      1. Innovation Through Emerging Technologies: Imagine leading the technological revolution, not merely participating in it. By integrating talent versed in AI, machine learning, and automation, companies set new benchmarks in innovation.
      2. Harnessing Global Talent via Remote Work: The world is your talent pool. Remote work models break down geographical barriers, infusing your team with diverse perspectives and unparalleled skills. Latin America with a population of more than 650 million people is a perfect place to find the talent you want, working in the same time zone as the USA.S
      3. trategic Global Outsourcing for Competitive Edge: Sometimes, the missing piece of your puzzle is right beside you. Forming strategic alliances ensures that you’re not just meeting project deadlines but exceeding innovation expectations.
      4. Agility in Team Dynamics: In a fast-paced market, adaptability is key. Agile methodologies not only streamline project delivery but cultivate an environment ripe for continuous improvement. At OpenWorks we have our agile methodology built to work with teams of Latin American Developers.
      5. Commitment to Continuous Learning: The tech landscape is in perpetual motion. By prioritizing ongoing training, your team remains on the cutting edge, equipped to tackle future challenges.
      6. Project-Based Hiring for Flexibility and Efficiency: Staff augmentation excels in its ability to tailor talent to project needs— enhancing flexibility, driving cost efficiency,
        and enabling rapid adaptation.
      7. Diversifying Talent Sourcing: Great talent lurks in the most unexpected places. Broadening your talent search can uncover hidden gems, enriching your team’s capabilities.
      8. Cultural Integration as a Catalyst for Innovation: Diversity isn’t just ethical; it’s strategic. A culture that values inclusion and belonging breeds innovation and creativity.
      9. Investing in Collaboration Tools: Effective remote collaboration hinges on the right tools. Investing in these ensures your team’s synergy, regardless of physical location.
      10. Emphasizing Regular Performance Evaluations: To truly leverage staff augmentation, regular reviews of its impact on your projects and goals are essential. This continuous feedback loop optimizes team performance and aligns with business objectives.

    How is your company leveraging these trends to Stay ahead?

    Share your insights and experiences below. Visit www.open-works.ca if you want to know more about how we can help.

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    Antonio *****

    Backend Developer - Brazil

    Antonio Junior Souza Silva

    Brasil [email protected] in/antoniojr-souza/
    SUMMARY
    An enthusiast of new technologies, I love to learn, explore and discover new places, ideas, methods, and subjects from various fields. Through education, technology, creativity, and innovation, I am always looking for personal and professional improvement. I believe that knowledge is one of the most valuable treasures that we can have, and that the challenges we encounter along the way make us better and stronger.

    EXPERIENCE

    Soware Engineer
    uAppSistemas October2019-Present, Brazil • Providing services of system and process analysis, engineering, design, and architecture solutions.
    • Development, documentation, maintenance, analysis, definition, and design of soware strategies and architectures aiming to achieve at least 85% documented.
    • Ensuring high performance, scalability, and performance, aiming to meet the expectations defined by the client aiming to achieve at least 99.9% of uptime.

    Soware Engineer
    B-Yond August2022-October2023, CA,Quebec,Montreal • Develop AI-based network automation soware enabling Telcos to embrace web scale operational models as they move to 5G and Edge Cloud.
    • Working to create solutions for Tier-1 Telco Operators using open-source technologies and cloud-based platforms.
    • Working with data pipelines and MLOps to support Machine Learning Models that detect network anomalies and predict impact.
    • Support analytics of such results to present on monitoring UI.

    Soware Engineer
    Necton May2021-August2023, BR,SãoPaulo • Acting in the product and systems innovation sector, providing systems and process analysis, engineering, design and solution architecture services.
    • Development, documentation, maintenance, analysis, definition, and design of soware strategies and architectures aiming to achieve at least 85% documented.
    • Ensure high performance, scalability and performance, aiming to meet the expectations defined by the client aiming to achieve 99.9% uptime.
    • Implementing API's, Integrations and Web and Mobile applications.
    • Performing requirements gathering and functionality demands to meet the company's sta.

    Soware Engineer
    TakeBlip October2019-August2023, BeloHorizonte,MinasGerais,Brasil.Remote • Building Chatbots for various messaging channels, such as WhatsApp, Telegram, Microso Team, Messenger, Email, SMS.
    • Development, documentation, maintenance, analysis, definition, design of soware strategies and architectures aiming to achieve at least 85% documented.
    • Ensuring high performance, scalability, and performance of Applications. Redesigned codebase for greater maintainability, productivity and scalability, resulting in cost savings of 37%. Developed/rigorously tested reusable code, reducing development time by 70%.

    Mid-Level Systems Analyst
    UnimedCampoGrande August2019-October2019, CampoGrande,MatoGrossodoSul,Brasil-Onsite • Acting as Systems Analyst, performing requirements gathering and functionality demands to meet the company's medical sta, aiming to cover 100% of requirements.
    • Planning and management of demands to ensure proper compliance with protocols.
    • Development, documentation, and maintenance in the company's information systems, aiming to achieve at least 85% documented.
    • Daily experience with agile methodologies especially Scrum, Kanban and XP, performing all the rites described by Scrum, with planning, daily, retrospective and review meetings. Framework with tasks and backlogs organized within the Azure DevOps environment.

    .Net Developer
    DonBoscoCatholicUniversity May2018-July2019, CampoGrande,MatoGrossodoSul,Brasil-Onsite • Working in the sector of development of solutions aimed at the area of financial management of the university.
    • Development and refactoring of Web and Desktop applications, aiming to achieve at least 85% documented.
    • Performing requirements gathering and functionality demands to meet the company's sta, aiming to cover 100% of requirements.

    Internship
    PublicMinistryoftheStateofMatoGrossodoSul April2016-April2018, CampoGrande,MatoGrossodoSul,Brasil-Onsite • Acting in the systems' development sector, implementing solutions for parking entrance control systems, process control.
    • Development and refactoring of functionalities of web systems for internal consumption of the MPE, aiming to achieve at least 85% documented.
    • Performing requirements gathering and functionality demands to meet the company's sta, aiming to cover 100% of requirements.

     
    EDUCATION

    Computer Systems Analysis

    Federal University of Mato Grosso do Sul • 2018

     

    candidate photo

    Hector ****** ***** *********

    Full Stack Web Developer - Canada

     

    Profile

    Hector Perez
    51 Regina Avenue
    Victoria BC V8Z 1H8
    +1 250 580 5019 [email protected] /hectorapv
    I am a permanent resident of Canada,
    currently working as a Full Stack Web
    Developer. I am a fast learner, and a
    problem solver who is commited to
    providing quality results. I work well
    with others and in leadership positions
    too.

     

    Work Experience

    October 2019 - Present
    Full Stack Web Developer at Ergonomyx Technologies Canada (Victoria BC)
    Major projects :
    Internal Admin Centre with centralized sales information from different
    sources (Square, Best Buy, Amazon) Third Party APIs. My main contribution
    was to lead and implement the APIs integration, allowing to request and
    display critical data for use by different departments.
    Integrate 3rd party shipping programmatically Easypost and Bolt. My main
    contribution was to implement Easypost to purchase shipping labels from
    different carriers to fulfill orders made on the ecommerce site. Later, Bolt
    was integrated as an improvement solving the problem and removing the
    need and extra cost of purchasing shipping labels. The result was to optimize
    and eliminate errors in logistic department processes as they didn’t need to
    manually print and match labels to order items.
    Stand alone authorization server. Given that allowing our products to be
    controlled with a voice assistant (Google Home/Alexa) would give us a better
    positioning as a smart product, there was a need to allow users to connect
    their voice assistant accounts with the ones we had for them in our system. As
    part of the team, my contribution to this project was to implement the OAuth
    2.0 Authorization Code Flow protocol to authenticate the voice assistant
    clients by implementing three main endpoints in the backend, that would
    handle verifying a client, and exchanging a code or refresh token for a valid
    access token.


    May - October 2019
    Digital Marketing Assistant at Island Digital Marketing (Victoria BC)
    My main role was to work with clients of the agency, and translate their
    requirements to social media ad campaigns, and graphical material, and later
    executing them and monitoring the outcome.


    Sept 2017 - April 2018
    Recording Technician for University of Victoria’s Faculty of Fine Arts
    May - August 2015 - Internship at TenStep Guatemala
    July - August 2014 - Internship at E-Source Capital Guatemala
    May - June 2014 - Internship at AudioTrack Guatemala

    Education
    Bachelors of Science in Computer Science and Music
    January 2013 to June 2018
    Programming Tools
    • PostgreSQL,
    • HTML,
    • CSS,
    • Javascript,
    • Node JS,
    • Python,
    • Heroku,
    • Version Control with Gitlab
    Awards
    Beulah Daniels Memorial Scholarship
    in Music - July 2017
    University of Victoria’s President’s
    Scholarship - July 2017
    Certifications
    Scrum Master Certified
    ID : 583282 (ScrumStudy) - 2017

    candidate photo

    Andrés ****** ********

    Fullstack web developer - Colombia

    Dear Recruitment Team,


    I am excited to apply for the Web Developer position at your company. With experience
    in creating and improving web experiences, I am convinced that I am the perfect
    candidate to contribute to the success of your team.


    My passion for programming and technology has led me to hone my skills in web
    development. I have worked on a variety of projects including corporate websites,
    interactive applications, and e-commerce platforms. My experience in HTML, CSS and
    JavaScript, React, SQL, etc., allows me to create attractive and functional interfaces.


    My ability to learn quickly and keep up to date with the latest trends in web development
    allows me to tackle technical challenges efficiently. In addition, my experience working in
    agile environments and my ability to communicate technical ideas in an understandable
    way facilitate collaboration in multidisciplinary teams.


    I am excited for the opportunity to join your company and apply my skills to create
    impactful web solutions. I appreciate your consideration and look forward to discussing
    how my experience in web development can benefit your team.

    candidate photo

    Elvin *******

    Electronics and Computer Engineering - Guadalajara Jal, Mexico

    I'm a software engineer, passionate about technology, programming, and continuous learning, always staying up-to-date with the latest industry trends and best practices, Strong problem-solving skills, with a focus on delivering efficient and scalable software solutions

    Designed  and Develop REST APIs and backend services using Python Framework(Flask, Django) and Java Framework(Spring Boot) and Node JS to support the company's web applications

    Develop custom web applications and dashboards using React.js, Angular, Redux, and JavaScript for enhanced user experience and interactivity.

    Successfully deployed backend and frontend projects in Amazon Web Services (AWS), including Lambda, EC2, RDS, CloudWatch, CloudFront, etc., ensuring reliable and scalable hosting solutions.

    candidate photo

    Ruberts ********* ******* *********

    Software Engineer - Bucaramanga, Colombia

    I am a passionate engineer with more than 10 years of experience working as a software developer. I have a bachelor's degree in systems engineering and have spent the last 6 years of my degree working with web technologies. I like to be a proactive professional, I have experience working with multiple tools like Microsoft visual studio C# (ASP net framework), Java, Oracle (Forms, PL/SQL Developer) and SQL Server. I am intelligent, autonomous and versatile. I have great capacity for solve problems and work very well in a team. i am a foodie for learning about new technologies, frameworks and tools.

    candidate photo

    Juan ****** ******* ***********

    software development analyst - Bogotá, Colombia

    Technologist in Analysis and Development of Information Systems with experience in SCRUM, problem solving and backend development with Python and Django. Skills for teamwork, organization, continuous development and learning, creativity, logic and results-driven.

    candidate photo

    Felipe *****

    DevOps Engineer - Porto, Portugal

    FELIPE PEREIRA DE SOUZA
    [email protected] | +351 912 026 927 | felipesouza.tech

    Education

    Universidade Paulista - Unip
    Feb 2018 - Jan 2022
    Bachelor of Computer Science
    • Modules: OOP in Java, Compilers, Algorithms, Operating Systems, Data Structures

    Universidade Presbiteriana Mackenzie
    Feb 2022 - Current
    Post Graduation - Devops Engineering and Cloud Solutions
    • Modules: Agile, Microservices, Cloud Computing, IaC, Security, Monitoring, CI/CD, DevOps/SRE, Tools


    Skills
    • Languages: Java, Javascript, Python
    • Technologies: Jenkins, CircleCI, GitlabCI, Bitbucket, Terraform, Ansible, Docker, K8s, Swarm, AWS,
    GKE, Nexus, JFrog, SonarQube, Linux, Bash, Spring Boot, ReactJS, MySQL, Oracle, Liquibase
    • Certifications: AWS Solutions Architect - Associate, SRE - Foundation


    Languages
    Portuguese: Primary, Native
    English: C2 Proficient
    Spanish: A2 Elementary


    Professional Experience
    Daitan Group
    3. HR Project USA (March 2023 to now):
    DevOps Engineer, part of large-scale Infra/DevOps initiatives and Patch management processes.
    • Maintained AWS MSK Kafka cluster.
    • Managed infrastructure via Terraform.
    • Deployed using Kubernetes, ensured seamless updates with Circle CI pipelines.

    2. Banking Marketing Project USA (September 2021 to February 2023):
    Contributor to DevOps practices and Implementation of CI/CD pipelines.
    • Established robust CI/CD pipelines with Jenkins and Gitlab CI. Wrote scripts with Python and Bash.
    • Managed Swarm clusters, infrastructure provisioning with Ansible both on AWS and on-premises.
    • Utilized diverse tech stack. Improved team collaboration.

    1. Logistics Project BR (September 2020 to September 2021):
    Started as a Fullstack Developer/DevOps, working with complex business logics.
    • Developed scalable services with Java, Spring Boot, Maintained a legacy system.
    • Crafted intuitive interfaces with Javascript, React.js.
    • Incorporated CI/CD Pipelines with Bitbucket and used AWS EC2, Docker, Bash for diverse tasks.

    candidate photo

    Guadalupe ********

    psychologist - Colombia

    Two years of experience in recruitment and selection processes.

    candidate photo

    Luis *****

    Project Manager / Full Stack Developer - Cali - Colombia

    Luis Mario Lenis Gil                            

    Full Stack Developer                                                                                                                               

    [email protected]

    https://www.linkedin.com/in/luis-mario-lenis-gil-64214189/

    https://github.com/LMLenis

    Electronics Engineer with studies in Full Stack Web Development, specialist in Engineering Management with more than 25 years of experience leading multidisciplinary teams in technological transformation projects. Certified in ITIL, PMP and SCRUM with knowledge in JavaScript, Express, Redux, React, Sequelize, NodeJs and SQL. Experience in network design, operating technological platforms and implementing voice and data solutions. English level: intermediate

    PROJECTS

    Full Stack Web Developer - Drivers                                                               sept. 2023 – oct. 2023

    Full Stack Web Developer - Ecommerce https://etnia.vercel.app/

    Academic experience. Henry Bootcamp

    Design and develop a project that allows displaying cards with information brought from an API and a database. The application allows you to filter, sort, display details, search and create objects.


    Front: React, Redux, JavaScript, HTML, CSS

    Back: Express, Node, JavaScript

    Database: PostgreSQL y Sequelize.

    Tools: Git, Trello, Jira, Visual Studio Code, Slack, Discord

    https://github.com/LMLenis/Proyecto-Drivers

    PROFESSIONAL EXPERIENCE

    Implementation and Optimization Manager                                                   jan. 2017 – nov. 2023.

    Claro, Colombia

    • Execute network growth, modernization and quality projects.
    • Devise strategic planning for portfolio execution, ensuring projects meet schedule and are within budget.
    • Lead the monitoring and conciliation of outsourcing contracts, guaranteeing compliance with service level agreements (SLAs).
    • Lead multifunctional teams of more than 30 people.
    • Technologies: RAN | Packet Core: 2G, 3G, 4G, 5G. Cable TV, Fiber: GPON, FTTH. TCP/IP protocol
     
    Projects:
    • Telco Cloud / Datacenter for network virtualization.
    • Digital Centers of the Ministry of Information and Communications Technologies.
    • Implementation of 400 mobile network sites and fiber optic deployment for more than 10 cities
     

    Operation and Maintenance Manager                                                            may. 2005 - dec. 2016.

    Comcel – Claro, Colombia

    • Manage the operation, availability and reliability of the mobile network and Datacenter administration.
    • Manage key performance and operation indicators (KPIs) of the network.
    • Lead the implementation of a web application for quality management of the maintenance process with root cause identification and the continuous improvement cycle.
    • Manage incidents and problem resolution.
    • Coordinate software updates and change management ensuring service continuity.
    • Prepare contingency plans and risk treatment.
     
    Projects:
    • Integration of the GSM/UMTS mobile network, including switch centers and access equipment.
     

    Transmission Engineer                                                                                aug. 1998 – may. 2005

    Comcel S.A., Colombia

    • Manage preventive and corrective maintenance for the cellular and transport network.
    • Develop knowledge of GSM and UMTS protocols, network architectures, and transport protocols (TCP/IP and SNMP).
    • Carry out radio frequency planning and optimization tasks
     

    PROFESSIONAL EDUCATION

    ● Full Stack Web Developer. Henry Bootcamp. 800 hours of theoretical-practical courses. 2023.
    ● Master in Environment and Renewable Energy. EUDE, Madrid. 2011 -2013
    ● Specialist in Engineering Management Systems. Pontificia Universidad Javeriana. 2001-2003
    ● Electronics and Telecommunications Engineer. Universidad del Cauca. 1990-1996
     

    COMPLEMENTARY EDUCATION

    ●       Agile Certified Practicioner (PMP-ACP). 2023-03

    ●       Fundamentals of Programming with an Emphasis in Cloud Computing. 2022-08

    ●       SCRUM Triple Degree. 2019-03

    ●       Business Analysis Essentials. 2013-07

    ●       Business Process Management. 2013-05

    ●       Management Coaching. 2012-12

    ●       ITIL V3 Foundation. 2012

    ●       Management Skills and Change Management in Project Teams. 2012-11

    ●       Practical Methods of Predictive, Preventive and Corrective Maintenance. 2011-07

    ●       ISO 9001:2008. 2010-11

    ●       Management & Leardership Skills. 2010-10

    ●       Internal auditor ISO 27001. 2008-08

    ●       IT Risk Management. 2008-11

    ●       Balanced Score Card for Telecommunications Companies. 2007-05

     

    CERTIFICATES

    ·        AWS Educate Introduction to Cloud 101

    ●       PMP (Project Management Professional)

    ●       SCRUM Master Professional Certificate (SMPC)

    https://www.credly.com/users/luis-lenis/badges

    candidate photo

    Gustavo ********* ********

    Ui/UX Designer - Curitiba, Brazil

    A dedicated and experienced User Experience Designer with a proven track record in crafting intuitive and impactful digital experiences. Proficient in user research, interface design, wireframing, and adept at presenting results and conducting workshops to drive user-centric design solutions.

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